Frequently Asked Questions

What are your shipping and return policies?

We do our best to ship your jewelry as quickly and carefully as possible. You can read the full details, including estimated delivery times, international shipping, and return eligibility here: Shipping & Returns

Items from our Heirloom Collection are typically final sale, so please confirm your ring size in advance.

How do I know my ring size?

We recommend using our ring sizer tool for the most accurate fit. It's easy to use and can be ordered directly from our shop: Ring Sizer Tool

How do I care for my Catholic jewelry?

Each piece is thoughtfully crafted with heirloom quality, and proper care will help it last for years to come.

  • Sterling Silver: Use a soft polishing cloth regularly to prevent tarnish. Store in an airtight container when not in use.
  • Gold Filled: Avoid harsh chemicals, perfumes, and prolonged exposure to water. Clean gently with a soft cloth.
  • Solid Gold: Solid gold can be worn daily. Gently polish with a soft cloth to maintain its shine.

You can find our Heirloom Collection HERE. If you have specific care questions, we’re happy to help.

What does “telos” mean?

What’s the meaning behind your name?
Telos is a Greek word meaning “end,” “purpose,” or “goal.” It reminds us that our lives — and every beautiful thing we create — are ultimately made for a greater purpose. You can read our story and inspiration here: About Telos Art

Is the jewelry blessed?

Our pieces are not blessed before shipping, so you can take them to your parish priest for a personal blessing. Many of our customers love making this part of a special gift or devotional moment.

Are your medals and Crucifixes authentic Catholic designs?

Yes! All of our jewelry is inspired by sacred Catholic tradition, featuring saints, sacramentals, and symbols designed to inspire prayer, beauty, and purpose.

Can I send a gift directly to someone?

Yes. We offer the option to include a personalized gift note at checkout and ship without pricing information in the box. Gift-ready packaging is also available for many items.

Do you offer gift cards?

Yes. Telos Art gift cards make a meaningful gift for birthdays, sacraments, or special occasions. You can choose to send one digitally or print it for in-person giving.
Shop Gift Cards

What materials do you use?

We use high-quality materials including solid gold, gold-filled, sterling silver, and antique vintage medals sourced from France and Italy. Each product listing includes detailed material information.

Still have questions?

We’re always happy to help. You can reach out through our Contact Page, and someone from our team will get back to you soon.